Data Protection

35bt Privacy Policy — Your Information with Us
Completely secure with us

35bt believes every user's privacy is a fundamental right. Find out everything on this page — what data we collect, how we use it, and how we keep it secure.

Last updated: January 1, 2026

Why Your Is Your Data Safe?

A quick overview of the core principles of our Privacy Policy.

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SSL Encryption

All data transmissions on 35bt are secured with 256-bit SSL encryption technology. No third party can read or intercept this information.

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No Sale of Personal Data

35bt never sells your personal data to third parties. Your data is used solely for the purpose of providing our services.

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Secure Server Storage

All 35bt user data is stored on secure servers meeting international standards. Regular security audits ensure your information stays protected.

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Transparent data use

35bt is transparent about how each piece of data is used. Hidden data collection or undisclosed data sharing is against our policy.

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User controls

On 35bt, you can view your data, request corrections, and ask for it to be deleted. Your rights over your own information come first.

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Compliance with International Standards

35bt operates in compliance with international data protection laws and guidelines. Your privacy is protected under GDPR-compliant policies.

01What Information We Collect

We collect certain personal information necessary to provide services on the 35bt platform. In line with our Privacy Policy, only data directly required to operate our services is collected. Gathering unnecessary or excessive data is against 35bt's policy.

Data Types Description Mandatory?
Identity Information Full name, date of birth, nationality Yes
Contact information Email address, phone number, mailing address Yes
KYC Documents National ID card, passport, or driving license For Withdrawals
Financial Information Payment methods, transaction history Yes
Technical Information IP address, device information, browser type Automatic
Usage data Gaming history, login times, session data Automatic
Good to Know: 35bt never stores your password in plain text. Passwords are always kept as encrypted hashes.

02How We Collect Data

35bt may collect your information through various methods. Each method is transparent and based on your consent. The main data collection methods under 35bt's Privacy Policy are listed below:

  • Provided directly: Information you provide during registration, KYC verification, or when contacting support.
  • Automatically collected: Collected via cookies and log files during platform use.
  • Payment Processors: Transaction details received from the payment gateway during deposits and withdrawals.
  • Third-Party Verification: With an approved KYC service provider for identity verification.
  • Technical Data: Data collected automatically from your device and network.

35bt never collects information without your knowledge or consent. The consent you provide at registration is the foundation of our data collection.

03Purpose of Data Use

35bt uses your information only for specific and legitimate purposes. Our Privacy Policy ensures that no data is used beyond its stated purpose. Information collected on 35bt is used for the following reasons:

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and technical assistance.
  • To send promotions, bonuses, and personalized offers (with your consent).
  • To prevent fraud and maintain platform security.
  • To meet legal obligations and produce regulatory reports.
  • To improve platform services and enhance the user experience.
  • To manage responsible gaming tools.
Our commitment: 35bt will seek your separate consent before using your information for marketing purposes. You may withdraw that consent at any time.

04Data Sharing Policy

35bt never sells your personal data to third parties. We may share limited information with trusted partners solely to deliver our services, and all such sharing is governed by strict confidentiality agreements.

  • Payment Providers: Only the information required to process transactions is shared with authorized payment gateways.
  • KYC Services: With a regulator-approved verification service for identity verification.
  • Game Providers: Game session data is shared only with the relevant game provider.
  • Legal Authorities: Based on a court order or regulatory directive.
  • Security Services: With approved security partners for fraud prevention.
Be clearly informed: 35bt does not share any information with advertisers, social media platforms, or data brokers.

05Cookies & Tracking

The 35bt website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help remember your preferences.

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language preference and other settings.
  • Analytics cookies: To analyze platform usage and improve our services.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.

06Data Retention Period

35bt does not retain your data longer than necessary. Data retention periods under our Privacy Policy are outlined below:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: minimum 5 years, as required by law.
  • KYC documents: up to 5 years after account closure.
  • Gaming logs and session data: up to 1 year.
  • Cookie Data: 1 day to 1 year, depending on type.
Please note: Some data may not be deletable before its retention period ends due to legal obligations. However, 35bt will automatically delete that data once the period expires.

07Your Rights

Under 35bt's Privacy Policy, you have several important rights over your data. We respect these rights and act on them as promptly as possible.

Your Privacy Rights

35bt is committed to ensuring you remain in control of your data.

Right to Access

You have the right to know and access what information 35bt holds about you.

Right to rectification

You can request corrections to inaccurate or incomplete information at any time.

Right to erasure

You may request deletion of your data, provided there is no legal obligation to retain it.

Right to Restrict Processing

You have the right to restrict how your data is processed under certain circumstances.

Data Portability

You have the right to receive a copy of the data held about you in a readable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise your rights: Email us at [email protected] or reach out via live chat. 35bt will respond to your request within 30 business days.

08Security Measures

35bt follows the highest industry security standards to protect your information. Multiple layers of security are in place under our Privacy Policy.

  • 256-bit SSL Encryption: All data transmissions are conducted over encrypted channels.
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Regular Security Audits: Independent security experts conduct regular system audits.
  • Data Backup: Your information is stored on secure backup servers.
  • Suspicious activity monitoring: Our automated system operates 24/7 to detect unusual activity.

In the event of a security breach, 35bt will notify affected users as quickly as possible and take immediate steps to resolve the issue.

Stay vigilant: 35bt will never ask for your password or OTP via email or phone. If anyone does, it is a scam — contact our support team immediately.

09Minors' Privacy

35bt's services are for users aged 18 and above only. Our Privacy Policy takes a particularly strict stance on protecting minors' data. 35bt does not knowingly collect or process personal information from any minor.

Age verification is carried out during the registration process. If a minor's data is collected for any reason, 35bt will close the account and delete all associated data as soon as this is discovered. If you suspect your child has created an account on 35bt, please contact our support team immediately.

A note for parents: Keep your child away from online gaming sites. 35bt provides responsible gaming tools — to learn more, Responsible Play View Page.

10Policy Updates

35bt reserves the right to update or modify this Privacy Policy at any time. You will be notified via the platform or your registered email following any changes. Check the "Last Updated" date at the top of the page to see when the latest revision was made.

Continued use of 35bt after any changes means you have accepted the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

11Contact us

For any questions, concerns, or requests regarding 35bt's Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.

  • Instant support via live chat — 7 days a week, 24 hours a day.
  • All privacy requests receive an initial response within 48 hours.
  • Data deletion or portability requests will be processed within 30 business days.
Privacy Contact: [email protected] — include "Privacy Request" in the subject line for a faster response.

About Privacy FAQs

Answers to the most frequently asked questions, all in one place.

No, 35bt never sells your personal data to third parties. Only limited information is shared with partners strictly necessary for service delivery, and only under strict confidentiality agreements.

Yes, you can request that your data be deleted. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Contact support for full details.

No. 35bt never stores your password in plain text. Passwords are always kept as one-way encrypted hashes that cannot be decrypted. That is why 35bt support will never ask for your password.

For significant changes, 35bt will send a notification to your registered email and post an announcement on the platform. You can also check the "Last Updated" date at the top of this page to see when changes were made.

You can turn off analytics and functional cookies through your browser settings. However, disabling essential cookies required for login sessions and security may affect certain platform features.

Privacy Secured, Now Join 35bt

Happy with 35bt's Privacy Policy? Register now and enjoy the best gaming experience in Bangladesh with your data fully protected.

By registering, you agree to 35bt's Privacy Policy. 18+ only.

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