35bt Terms & Conditions — Platform Usage
Know All the Key Terms Before You Start

01General Terms & Eligibility

By using the 35bt website, mobile app, or any of its services, you are deemed to have fully read, understood, and agreed to these Terms & Conditions. The platform may not be used without acceptance of these terms.

To participate on 35bt, you must meet the following eligibility requirements: you must be at least 18 years of age, you must be legally competent, and online gaming must be permitted under the laws of your country. 35bt reserves the right to decline any account registration request at its sole discretion.

These Terms & Conditions are published in both English and Bangla. In the event of any conflict, the English version shall prevail. 35bt's terms may be updated at any time, and you are encouraged to review this page regularly.

02Account Registration & Verification

When registering on 35bt, you must provide accurate, complete, and up-to-date information. If an account is opened using false information, 35bt reserves the right to close that account immediately and forfeit all funds held in it.

Each individual is permitted to hold only one account on 35bt. Opening multiple accounts under the same name, within the same household, or from the same IP address is strictly prohibited. If multiple accounts are detected, all accounts will be closed and no funds will be returned.

KYC (Know Your Customer) verification must be completed before 35bt processes any withdrawal. You will need to submit a copy of your National ID, passport, or driving licence, along with proof of your current address. Verification is typically completed within 24 to 48 hours.

• Keep your account password strictly confidential — do not share it with anyone.
• If you notice any suspicious activity on your account, contact 35bt Support immediately.
• You are solely responsible for all activity carried out through your account.
• Allowing any third party to access or use your 35bt account is strictly prohibited.

03Deposit & Withdrawal Policy

Deposits on 35bt can be made via bKash, Nagad, Rocket, and other approved payment methods. Deposits are generally processed instantly. The minimum deposit amount is set in accordance with 35bt's current policy and is subject to change.

Withdrawal requests are usually processed within 5 to 15 minutes. However, processing may take longer if KYC verification is pending or additional security checks are required. Withdrawals must be made using the same method used for the deposit and to an account registered in your own name.

• The minimum withdrawal amount is set in accordance with 35bt's current policy.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals to third-party accounts are strictly prohibited.
• 35bt reserves the right to temporarily hold withdrawals in cases of suspicious transactions.

04Bonus & Promotion Terms

All bonuses and promotional offers on 35bt come with specific terms and conditions. Accepting a bonus means you agree to the applicable terms. Full details for each bonus offer are listed separately on the promotions page.

Wagering requirements apply to all bonuses, including the welcome bonus. Bonus funds cannot be withdrawn until wagering requirements have been met. Any unused bonus will be automatically cancelled once it expires.

• Each bonus offer may be used once only.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being cancelled.
• 35bt reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses are for personal entertainment only — using them for professional betting or arbitrage is prohibited.
• Free spin bonuses are only valid on selected games and are subject to an expiry date.

05Gaming Rules

All games on 35bt are certified by internationally recognized RNG (Random Number Generator) standards. Every game outcome is entirely random and impartial — no individual or system can influence results. 35bt works closely with its game providers to ensure fair play at all times.

If a round is left incomplete due to a technical issue or game fault, 35bt reserves the right to void that round and refund the wagered amount. If your internet connection drops during a game session, the game result will remain valid once the connection is restored.

• In Live Casino games on 35bt, the dealer's decision is final.
• If a proven technical fault occurs in a game, the result of that round may be voided.
• Using bots or automated software to play is strictly prohibited.
• If your account balance is insufficient during a game, the bet will not be accepted.

06Prohibited Activities

The following activities are strictly prohibited on 35bt. Any violation may result in immediate account closure and potential legal action:

• Money laundering or depositing funds obtained from illegal sources.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Using bots, automation software, or any form of technical manipulation.
• Attempting to hack or gain unauthorized access to 35bt's systems.
• Stealing or fraudulently accessing another user's account information.
• Using the 35bt platform for any criminal activity.
• Attempting to exploit any vulnerability or game glitch on 35bt to gain an unfair advantage.

07Privacy & Data Protection

35bt takes the protection of your personal information seriously. We use 256-bit SSL encryption to keep all your data secure. Your personal information will never be sold or shared with any third party.

However, 35bt may be required to share relevant information with the appropriate authorities when obligated by law, regulatory directives, or court orders. To learn more about 35bt's privacy practices, visit our Privacy Policy Visit the page.

• 35bt collects only the information necessary to provide its services.
• Your data is stored on 35bt's secure servers.
• You may request to update or correct your data at any time.

08Responsible Gaming

35bt treats responsible gaming as a core value of the platform. We believe gaming is for entertainment — not a source of income. That is why 35bt offers a range of responsible gaming tools to help players build healthy gaming habits.

• Deposit Limit: Set maximum daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Time Limit: Set a daily time limit for your gaming sessions.
• Reality Check: Set reminders to alert you of how long you've been playing.

If you are experiencing a gaming problem, please reach out to the 35bt responsible gaming team. For more information, visit our Responsible Play Read the page.

09Account Suspension & Closure

35bt reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• If clear evidence of a terms violation is found.
• If fraud or suspicious activity is detected.
• Upon evidence of multiple account usage.
• If proof of underage use is found.
• If bonus system abuse is detected.
• If your account has been inactive for an extended period.

If your account is closed and a valid balance remains with no proven breach of the Terms & Conditions, 35bt will consider refunding those funds. However, no refunds will be issued in cases of fraud or terms violations.

10Limitation of Liability

35bt provides its services on an "as is" basis. In the event of losses caused by technical issues, server downtime, or faults on the part of third-party game providers, 35bt's liability is strictly limited.

35bt shall not be liable for any indirect, incidental, or consequential losses under any circumstances. Gaming is a form of entertainment that carries financial risk — each player is personally responsible for any losses incurred while playing on 35bt.

11Changes to Terms

35bt reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, 35bt will notify you via your registered email address or through a notice on the platform.

Continuing to use 35bt after any changes have been made means you accept the updated terms. We recommend checking this page regularly to stay informed. The "Last Updated" date at the top of the page shows when the most recent changes were made.

12Contact & Complaints

If you have any questions or concerns about the 35bt Terms & Conditions, please contact our customer support team. We are available 24/7, 7 days a week.

• Instant support is available via live chat.
• All complaints will receive an initial response within 48 hours.
• For complex issues, we aim to provide a resolution within 7 business days.
• If you are not satisfied with the resolution of a complaint, you have the option to escalate the matter to senior management.